Shipping policy

  1. Order Processing:

    • Orders are typically processed within 2 business days after payment confirmation.

  2. Shipping Costs:

    • The total shipping cost will be displayed at checkout.

  3. Shipping Destinations:

    • We currently ship to most countries and regions. If your country is not listed, please contact us for assistance.

  4. Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

  5. Delivery Time:

    •  Please note that delivery times may vary depending on factors such as customs processing, holidays, and unforeseen circumstances. We try to make shipping as fast as possible, but it can take up to 30 days for a package to arrive. If it takes longer than 30 for your shipment to arrive, please contact us. 

  6. Delivery Delays:

    • While we make every effort to ensure timely delivery, we are not responsible for delays caused by factors beyond our control, such as weather conditions, customs processes, or carrier disruptions.

  7. Shipping Restrictions:

    • Some products may be subject to shipping restrictions based on their size, weight, or regulatory requirements. Any such restrictions will be communicated on the product page.

  8. Incomplete or Incorrect Addresses:

    • It is the responsibility of the customer to provide accurate and complete shipping information. We are not responsible for orders shipped to incomplete or incorrect addresses provided by the customer. Please double-check your shipping information before completing your purchase.

  9. Lost or Stolen Packages:

    • We are not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier for assistance.

  10. Contact Information:

    • For questions or concerns regarding our Shipping Policy, please contact us at shopsendyshades@gmail.com